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  • What payment methods do you have available?
    We offer various payment options to ensure that our customers have a hassle-free experience. We accept payments via credit card (Visa, Mastercard), PayPal, and bank transfers. Please note that bank transfers may take a few days to process, and the course enrollment will only be confirmed once the payment has been received. If you face any issues while making the payment, please do not hesitate to contact our customer support team, who will be happy to assist you.
  • What courses do you offer?
    We offer a diverse range of courses to cater to different learning needs and career goals. Our courses cover various industries, including business, leadership, marketing, IT, healthcare, finance, and more. We provide both online and in-person training options, allowing our learners to choose a format that works for them. Our courses are designed to meet the current demands of the job market, and we constantly update our curriculum to ensure that our learners receive the latest knowledge and skills. To see a full list of our courses, please visit our website or contact our team for more information.
  • Do you offer online courses?
    Yes, we offers a variety of online courses for individuals and organisations. Our online courses are designed to provide convenient and flexible learning options for those who cannot attend in-person sessions. Our online courses are delivered through our easy-to-use Learning Management System (LMS) and include interactive modules, videos, quizzes, and more. We also offer blended learning options that combine online learning with face-to-face training sessions. Please check our course catalog for a list of available online courses. If you have any further questions, please don't hesitate to contact us.
  • How can I book a course?
    Booking a course is easy and convenient. Simply follow these steps: 1. Visit our website at www.trainingpower.com 2. Browse through our course catalogue and select the course that you are interested in. 3. Click on the "Book Now" button to add the course to your cart. 4. Proceed to checkout and fill in your personal details and payment information. 5. Once your payment has been processed, you will receive a confirmation email with all the details of your booking.
  • How long does it take to get a certificate?
    The length of time it takes to receive a certificate varies depending on the course you take. Some courses may take only a few weeks, while others may take several months to complete. Once you have successfully completed the course requirements, your certificate will be issued. You can check the estimated course duration on the course page or contact our support team for more information. We strive to provide our students with the most efficient and effective training, while ensuring that they receive the knowledge and skills necessary to succeed.
  • Do you also offer classroom courses?
    Yes, we offer both online and classroom courses. We understand that different learners have different preferences, and so we strive to provide a variety of options to suit everyone's needs. Our classroom courses are led by experienced instructors who provide hands-on training and real-life scenarios to enhance the learning experience. Check our course catalog for available classroom courses in your area.
  • What if I want to cancel my course?
    If you decide to cancel your course, please refer to our cancellation policy. We understand that unforeseen circumstances can arise, so we offer a flexible cancellation policy. If you cancel your course within 7 days of purchase, you will receive a full refund. If you cancel after 7 days but before the course start date, you will receive a 50% refund. Unfortunately, we cannot offer refunds for cancellations made after the course has started.
  • Can I get a discount on multiple course booking?
    Yes, we offer discounts on multiple course bookings. Please contact us to find out more about our special offers and discounts. We are always happy to help you find the best deal for your training needs.
  • Do you help in finding jobs?
    Our main focus is to provide comprehensive and quality training to our students. While we do not directly assist in job placement, we do provide career counseling and guidance on how to search for job opportunities in your field of study. We also offer resume building and interview preparation workshops to help better equip our students for the job search process. We believe that our courses provide our students with the necessary skills and knowledge to excel in their chosen field and stand out in the job market.
  • What if I cross the deadline in assignment submission?
    We understand that sometimes life can get in the way of your studies. However, it is important to meet assignment deadlines as they are a crucial aspect of your course assessment. If you miss a deadline, please contact your tutor or student support team as soon as possible to discuss your options. In some cases, you may be able to apply for an extension or submit a late assignment with a penalty. However, this will depend on your course and individual circumstances. It's always best to communicate with us early on so we can work together to find a solution that works for everyone.
  • Will I get a dedicated trainer in my course?
    Yes, we believe that a dedicated trainer is essential for the best learning experience. All of our courses come with a dedicated trainer who will guide you through the course material, answer any questions you may have, and provide personalised feedback and support throughout your learning journey. Our trainers are experts in their fields and are committed to helping you succeed.
  • What are your opening hours?
    Our office is open from Monday to Friday, from 9:00 am to 5:00 pm. However, we offer online courses that are accessible 24/7, so you can study at your own pace and convenience. Our customer support team is also available during business hours to assist you with any queries or concerns you may have.
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