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We’re hiring across Training, Quality and Customer Service. Filter roles, search by tag/SOC code, and submit your CV in one click.

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SIA Trainer (2 roles)

Category: Training • SOC 2319
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Deliver regulated Door Supervision and CCTV courses to diverse learner groups.

Hours
40 hours/week
Salary
£42,000
Requirements
Teaching qualification, valid SIA licence, Level 3 Conflict Management, Level 2 Physical Intervention, ACT Security & ACT Awareness.
TrainingSIAPICMACT

First Aid Trainer (2 roles)

Category: Training • SOC 2319
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Deliver workplace first aid qualifications (EFAW/FAW) with scenario-based practical assessments.

Hours
37.5 hours/week
Salary
£41,800
Requirements
Teaching qualification and relevant First Aid certifications/instructor status.
TrainingFirst AidEFAWFAW

Customer Service Manager (1 role)

Category: Customer Service • SOC 4143
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Manage learner support services end-to-end: enquiries, bookings, confirmations, results and after-care.

Hours
40 hours/week
Salary
£43,000
Requirements
Leadership experience and excellent communication skills.
Customer ServiceLeadershipOperations

Internal Quality Assurer (1 role)

Category: Quality & Compliance • SOC 2482
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Ensure internal compliance and standardisation across programmes; support assessors and sampling strategy.

Hours
40 hours/week
Salary
£48,500
Requirements
IQA qualification and relevant experience.
QualityIQACompliance

Education Manager – Head of Centre / Quality Nominee (1 role)

Category: Leadership / Quality • SOC 2322
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Oversee centre operations, maintain awarding-body compliance, and lead on quality assurance across training programmes.

Hours
40 hours/week
Salary
£44,500
Requirements
Leadership experience, assessor and IQA qualifications, and knowledge of regulated training standards.
LeadershipQuality NomineeCompliance

How to apply

  1. Click Submit your CV on the relevant role (opens an email to jobs@reliance-academy.co.uk with the correct subject line).
  2. Attach your CV (PDF preferred) and any relevant certificates (teaching, First Aid, SIA, assessor/IQA, etc.).
  3. Include notice period, preferred working pattern, and location/coverage.

We review applications on a rolling basis and aim to respond within 5 working days.